The breakfast was really good, as compared with most continental hotel breakfasts, the room and hotel were clean, and the staff very friendly.
Mark
2024年8月
Location was perfect to surrounding businesses & entertainment. Beds are super comfortable & clean. This was my 2nd time choosing the Hyatt because I know I'll get a good night sleep.
Leah
2025年4月
Being from the 'country', the location was fun and the hotel was clean and comfortable and I loved looking at the view from the 10th floor into the city.
Lance
2025年2月
It's right downtown, the loation is very good. The beds are very comfortable, you really feel this place is fairly new. The breakfast was pretty good as well, with a lot of variety offered, though I wouldn't mind a few more non-sweet options. The clocks next to the beds had USB-slots, which was a life-saver, because I did not have any US-adapters with me and that allowed me to charge my phone anyways.
Julia
2023年8月
The hotel is beautiful and so clean. We were lucky enough to get a corner room and the view was awesome. It was truly a great experience and we would stay again, if prices aren't too high. The included breakfast was also wonderful.
Nicole
2024年11月
It was close to everything we needed and short trip to the beach. Very friendly neighborhood. Staff was outstanding!! Couldn’t have been friendlier and more accommodating!
Matthew
2023年7月
Quiet hotel. Beds were comfortable. Rooms were clean and spacious. Staff was nice. Walk ability was amazing. Close to arena, shopping and dining. Area felt safe and well lit
Jet
2025年4月
Excellent services and exceptional staff. Ray from the morning breakfast kitchen crew was very personal and knowledgeable with the downtown area. Erin too displayed exceptional management skills as he worked both the check-in as well as the bar flawlessly. Cassie was super busy w managing the check-in and bar and when a group of us tried ordering wings she explained that she couldn't make the wings for obvious reasons. However, once things slowed down she came back over and asked if we were still interested with having the wings, which course we ordered. She was exceptional with going above what she could do and for that my family is greatful. Thank you to the staff at the Hyatt Grand Rapids, Mi. continue taking pride in your work and placing customers first. Famico Williams
Williams
2022年12月
Great location in downtown within walking distance to Devos Place. The room was spacious. The hotel staff was fantastic, knowledgeable of the local area, and friendly. Breakfast was good which included bagels/toast, cereal, and hot items such as eggs, potatoes, and ham. Parking was an added fee but was in an attached parking garage. Overall a nice stay.
Anthony
2023年4月
The breakfast had a large variety of wholesome foods. The sausage, eggs, hash browns, and oatmeal were exceptional. The fruit was fresh and cut up. The bathroom sink had extra room. The shower was so nice - tiled and walk in. The mattress was comfortable. Quiet room - 5th floor. Staff was pleasant and helpful. Nice location.
Sharon
2024年3月